Failure is an essential part of the design process. By embracing failure and sharing what we learn, we’ll make much better products in the long run.
Case Studies
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Summary of my talk at the Agile Content Meetup. I talk about how we integrated content, design and marketing for big website redesign project.
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Despite being a staple of web design, poor search usability is something I encounter all the time. Recognising the impact of failed searches (and having a plan for them) could help prevent lost revenue.
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Intuitive navigation starts with good information architecture. In this post I share five simple steps to refine a cluttered navigation.
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A common mistake is to only plan for the perfect scenario. Great designs prepare for the unexpected, as well as the ideal.
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